ปัจจัยจูงใจที่มีผลต่อการทำงานของพนักงานระดับปฏิบัติการ บริษัท วี.เพาเดอร์เทค จำกัด

Abstract

The objective of this independent study was to study motivation factors that affected performance of operational employees at V. Powdertech Company Limited. The data was collected from 138 operational employees using questionnaire. The analysis was based on Two-Factor Theory by Hertzberg and the data was analysed using descriptive statistics namely frequency, percentage and mean. The results of the study showed that most questionnaire respondents were male, 30-39 years old, with the highest level of education being high school or vocational level. Most were married with 1-5 years of working experience. Most were monthly employees with income of 10,001-15,000 baht. Their average over-time income was 4,001-6,000 baht per month. The respondents ranked overall motivation factors at the high level. They ranked motivation factors at the medium level in the following order: success, responsibility, working, recognition, type of work, progress, and promotion. The respondents ranked hygiene factors at the high level in the following order: work stability, personal life, relationship with co-workers, organisation’s policy and administration, work situation, relationship with supervisor, supervision, control, income, and position. For employees’ satisfaction, it was found that the respondents were satisfied with overall motivation factors at the high level. They were satisfied with motivation factors at the medium level in the following order: success, type of work, responsibility, recognition, and promotion. They were satisfied with hygiene factors at the high level in the following order: organisation’s policy and administration, personal life, relationship with co-workers, work situation, income, relationship with supervisor, supervision, control, work stability and position.