การพัฒนาระบบซ่อมบำรุงอุปกรณ์ฮาร์ดแวร์และซอฟต์แวร์สำหรับมหาวิทยาลัยฟาร์อีสเทอร์น

Abstract

The objective of this independent study was to develop of hardware equipments and software maintenance system for The Far Eastern University. The system was designed and developed for use in the requesting repairs and maintenance of equipment for the convenience and reduces redundancy of data. The tools that were used in the developed of the coding program were ASP.NET with C# language and SQL SERVER 2000 database program. The system is divide into 3 parts by user: 1) head of computer services center departments 2) staff of computer services center departments 3) personnel. The developed comprised of 5 processes. The processes of related functions: 1) data management 2) requesting repairs 3) equipment maintenance 4) equipment monitoring 5) data reporting.

For the outputs of this independent study, there are: 2 staff of computer services center departments 3 personnel and head of computer services center departments. The set of questionnaire is prepared to collect data from the users about their level of satisfaction in using the system. The suitability of presented data format clarity and the system can reduces operation time. The result of the evaluation is 4.79 points which means that the user satisfaction ware good.